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iFeedback is a one stop customer survey service. Customer service surveys and Customer Service Consulting has been a passion of iFeedback since its inception. Our service is ideally suited to supply you with a cost effective way in which to measure the temperature of your customers.
Our system’s technical backbone ensures that we can handle all your requirements big or small – from a video clip by your CEO – thanking the customers for taking part in the survey online to quick in email surveys with one question. Customized end pages and redirects to your company website is also a standard feature of our service.
Respond to customers needs immediately with our email alerts, notifying you of responses in real time. Our online dashboard will give you real time feedback about the health of your company’s customer service.
Please feel free to have a look at our survey software features here..
Our service offers you various branding options – marketing to your clients while they complete their survey online. iFeedback also offers banner design services to enhance your survey and your companies perception.
Our analytical team has worked on projects big and small and is ready to turn your analytical data into reports, presentations or online reports to be shared with management and staff.
iFeedback is truly a one stop customer survey shop. We offer all the services from questionnaire and email design to professional analysis tailored to your needs and budget. *Please enquire about your country specific limitations.
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